Policies & Warranties

 Payment: All work and parts are shipped COD cash or Money Order only.  Visa and Mastercard are accepted.

Pre-Payment: All pre-payments should be paid by Money Order or personal check.  Please contact us prior to sending any pre-payments. Returned Check charge is $30

Shipping: All shipping is UPS Ground Service unless otherwise specified.  Blue Label, Next Day Air, and Saturday Delivery are available on request.

Shipping Charges: All Shipping charges are FOB from MCR.  The customer is responsible for all shipping charges to and from MCR.  MCR will not accept COD packages from customers.

Damage-in-Shipping: Any damage-in-shipping is the  sole responsibility of the carrier. MCR is in no way liable for any loss or damage-in shipping. Please insure your package.

Warranty: All work performed by MCR is guaranteed for thirty (30) days against defects in materials and workmanship.  Warranty only applies to parts worked on or replaced. For example: If your forks are revalved, and new seals are installed, the revalve and seals are covered under our warranty. If however, another component not replaced or worked on fails, like engagement bushings, they are not covered, nor is the labor to replace them.

Satisfaction Guarantee: All revalve work is guaranteed for a period of fifteen (15) days for customer satisfaction.  If you are unsatisfied with the revalve work, please contact us immediately.  We will either help you adjust your suspension to your liking, or revalve it again. Sorry, no cash refunds.

Thank you for doing business with MCR Suspension & Performance!